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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have a DVD player model 538 & it doesn't work - the screen

Customer Question

I have a DVD player model 538 & it doesn't work - the screen has a message 'root' not the time elapsed. Would be grateful for your help as to how I can address this problem - many thanks in anticipation, Kind regards, Michael ******
Submitted: 1 year ago.
Category: Electronics
Expert:  carlday1 replied 1 year ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question. Could you let me know the make of your dvd player

Customer: replied 1 year ago.
panasonic
Expert:  carlday1 replied 1 year ago.

Please could you confirm the model number.

Customer: replied 1 year ago.
as stated in the question it is a dvd model 538
Customer: replied 1 year ago.
will you be able to help resolve the issue ?
Expert:  carlday1 replied 1 year ago.

I cannot find any information on a model 538 please bear with me

Customer: replied 1 year ago.
Thank you for your message. I had thought you were from Panasonic so could answer the question based upon your product knowledge. I cannot see how you will be able to provide the solution. Please confirm that the GBP20 cost will be refunded
Expert:  carlday1 replied 1 year ago.

I can arrange for a refund for you. I think the model you have is S38?

Customer: replied 1 year ago.
thank you - please arrange a refund
Customer: replied 1 year ago.
would be grateful if you could confirm that a refund has been arranged - many thanks in anticipation of your help re this matter