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nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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I HAVE A SAMSUNG GLAXEY 5 WILL NOT CONNECT TO MAY CAR

Customer Question

I HAVE A SAMSUNG GLAXEY 5 WILL NOT CONNECT TO MAY CAR BLUETHOOTH
Submitted: 4 months ago.
Category: Electronics
Expert:  nathan_mills replied 4 months ago.

Hi David. Welcome to justanswer.

First delete your car's bluetooth from your phone's paired list

Customer: replied 4 months ago.
DELETED PHONE FROM CARS BLUETOOTH
Expert:  nathan_mills replied 4 months ago.

Also delete it from phone's saved list of bluetooth devices

Customer: replied 4 months ago.
DONE
Expert:  nathan_mills replied 4 months ago.

Now on your car's bluetooth, search for available devices.

Customer: replied 4 months ago.
PICK UP CAR SAYS BLUETOOTH FAILED
Expert:  nathan_mills replied 4 months ago.

Turn the bluetooth off. Now turn off the car's audio system. Then turn it on after 10 seconds. Try to pair now after turning on th bluetooth

Expert:  nathan_mills replied 4 months ago.

Is it still giving error?

Customer: replied 4 months ago.
SAYS FAILED
Expert:  nathan_mills replied 4 months ago.

Search on your phone. And then try to pair.

Customer: replied 4 months ago.
PICKS UP CAR OK WHEN CONNECTING BLUETOOTH SWICHS ON & OFF
Expert:  nathan_mills replied 4 months ago.

On your phone, go to settings- Applications. Under All apps, check Bluetooth. Tap clear cache, Force stop then try one more time.

Expert:  nathan_mills replied 4 months ago.

What is the status now?

Customer: replied 4 months ago.
STILL SAYING FAILED
Expert:  nathan_mills replied 4 months ago.

Restart your phone.

Customer: replied 4 months ago.
TRY AGAIN TOMORROW GETTING LATE
Expert:  nathan_mills replied 4 months ago.

Okay sure. Reply whenever you are free to troubleshoot.

Expert:  nathan_mills replied 4 months ago.

Hi David, just checking in. How did things turn out?

Expert:  nathan_mills replied 4 months ago.

Hi, As I can see your request is still open. Is the issue resolved? Would you like to rate my service positively so that I can get credited for my services.

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