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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My Panasonic Vierra sometimes fails to tune into BBC4.

Customer Question

My Panasonic Vierra sometimes fails to tune into BBC4. Yesterday, for example, I wanted to watch and record a PROM broadcast which started at 7pm. I tuned out of and into BBC4, again and again, but to no avail. The TV showed a message which I have seen many times, but the TV refused to tune into BBC4, so I missed the PROM. What is the problem and what do I need to do to overcome it?
If you need to telephone me to answer, my phone number is ***** 727473.
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?

2- Can you try another TV at same aerial point to check BBC4 channel, this way we will confirm the aerial.

Thanks.

Expert:  Shahid replied 1 year ago.

Did you get above reply where I requested few info?

Customer: replied 1 year ago.
An online conversation would be appreciated. My model number is *****
Expert:  Shahid replied 1 year ago.

Thanks for the info.

- Can you try another TV at same aerial point to check BBC4 channel, this way we will confirm the aerial?

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