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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 595
Experience:  Efficient Technician with more than 30 years of Experience.
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I have a tablet and since the delivery day my android tablet

Resolved Question:

Hi I have a tablet and since the delivery day my android tablet Irulu 10 1:5.1 crashed freezes factoryresets every 20 mins why I got new firmware from makers still same problem I do honestly mean 20 min fasctoy resets without account backup
Submitted: 5 months ago.
Category: Electronics
Customer: replied 5 months ago.
I misspelled factory resetts
Customer: replied 5 months ago.
D
Customer: replied 5 months ago.
My keypad hard to work mispeles wall time
Customer: replied 5 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  nathan_mills replied 5 months ago.

Hi Gerrard. Welcome to justanswer

Is your tab still under warranty?

Customer: replied 5 months ago.
Hi Nathan I've not got number for divide just email why 22£ I paid 20 last nigh receiving it now LP
Customer: replied 5 months ago.
Can't make calls from tablet
Expert:  nathan_mills replied 5 months ago.

Don`t accept that offer. It is sent automatically by the website.

Expert:  nathan_mills replied 5 months ago.

How old is your tab?

Customer: replied 5 months ago.
I noticed we device resets crash's when I try hard reset there is so many logs for bugs
Customer: replied 5 months ago.
Table about,4 monthsold
Customer: replied 5 months ago.
It's not responding to keyboard that's why words not spelled correctl
Expert:  nathan_mills replied 5 months ago.

Gerrard, the problem is with the firmware. And as your tab is only 4 months old, then the manufacturer will install a fresh copy of the firmware into it for free. So I would advise you to take it to their service center.

Expert:  nathan_mills replied 5 months ago.

You have already tried factory reset, right?

Customer: replied 5 months ago.
Done that already made no difference by
Customer: replied 5 months ago.
Done that so many times
Expert:  nathan_mills replied 5 months ago.

So taking it to iRulu is the only option as further troubleshooting will mend the warranty and moreover the original firmware is with irulu only

Expert:  nathan_mills replied 5 months ago.

The contact number for iRulu is(###) ###-####/p>

Customer: replied 5 months ago.
The only other thing is take it upstairs open window and fling
Customer: replied 5 months ago.
You have Ben great Nathan I will recommend youthanks
Customer: replied 5 months ago.
Got their number
Expert:  nathan_mills replied 5 months ago.

I am sorry Gerrard, but this issue can only be repaired by iRulu. You can contact them through live chat and ask them about how they will arrange a repair by CLICKING HERE (choose LIVE CHAT)

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks. Have a good day.

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 595
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and 2 other Electronics Specialists are ready to help you
Customer: replied 5 months ago.
I have all ready paid amount on the 27/8/2016 told not to accept as reply answer was from website, i pad for amount on visa card ,my account balance showing was paid
Expert:  nathan_mills replied 5 months ago.

Yes the amount has been paid. You do not need to pay anything.

Expert:  nathan_mills replied 5 months ago.

You requested Secure remote assistance, do you want this?

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