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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 643
Experience:  Efficient Technician with more than 30 years of Experience.
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I have Epson DX5050. Difficulty loading ink cartridge. On

Customer Question

I have Epson DX5050. Difficulty loading ink cartridge. On ftp://download.epson-europe.com/pub/download/297/epson29670eu.pdf p18 I check for ink. Print head goes to blue, then yellow, but not red. Blue and yellow look fine on test. Is my printer faulty? Please advise.
Alan
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Alan. Welcome to justanswer

Have you tried replaing the red ink?

Your printer is not faulty. Try replacing the red ink.

Reply so that I can guide you further

Expert:  nathan_mills replied 1 year ago.

Hi Alan, just checking in. How did things turn out?