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Can you please confirm this is a Samsung TV, and if the model number above is correct, as the nearest I can find is UN28H4000AF.Please also confirm if you have any other TV using the same aerial and if they are able to receive freeview.
Many thanks James
Due to the nature of your issue remove assistance will not be possible (I cant remotely connect to your TV).
Please confirm the aerial is working for other TV's and that this is issue relates to a Samsung TV.
Do you still require assistance?
Just wanted to follow up to see how you got on with the suggestions for fault finding the antenna?