How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17266
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Electronics Question Here...
Pete is online now

MC562W - paper jam under the toner cartridges. Cleared by

Resolved Question:

MC562W - paper jam under the toner cartridges. Cleared by removing plastic piece at front of machine - sits over front rollers. Cannot get it bnack n. Any suggestions please?
Submitted: 11 months ago.
Category: Electronics
Expert:  Pete replied 11 months ago.

Hi Howard, my name is Pete.

Sorry you have to deal with this. I will try my best to help you with your question.

The front part of the machine just pushes and clicks into place to to secure it.

Are you finding that it won't push fully closed?

Can you see what is causing the restriction in movement?

Could you attach some photos so I can see?

--------------------
Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
--------------------

Pete and other Electronics Specialists are ready to help you
Customer: replied 11 months ago.
Thanks for your help, fixed it with a hammer and bought a new printer, patience is not one of my virtues.

Related Electronics Questions