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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17640
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My panasonic telephone Model No. KX-TG6421E has stopped its

Customer Question

My panasonic telephone Model No. KX-TG6421E has stopped its incoming ringtone. We get an outgoing signal and if I dial in to the number using my mobile, I get a ring tone but no ring tone comes through the phone.
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi Walter,

My name is***** will try my best to help you with your question.

Try using the phone on loudspeaker - let me know if you can hear the other caller on loudspeaker/handsfree.

If you cannot, then the speaker has failed and the handset will need to be sent for repair.

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Otherwise please reply back if you need further assistance.
Pete.
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Customer: replied 1 year ago.
We have bought new phones but still do not have incoming calls.
Expert:  Pete replied 1 year ago.

Try using the phone on loudspeaker - let me know if you can hear the other caller on loudspeaker/handsfree?

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