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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 18124
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a designjet 800ps just changed a cartridge

Resolved Question:

hi i have a designjet 800ps just changed a cartridge
Submitted: 1 year ago.
Category: Electronics
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hi Dave,

System Error: 22:10
Problem Description: Ink Supply Station failure.

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The possible cause could be:
1. Reading, writing or initializing the backup EEROM failed.
2. One of the out-of-ink sensors (located in the Ink Supply Station) is not reporting what it should during the initializing process while depressurizing.
Corrective Action: Replace the Ink Supply Station.

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Check you connections from the supply station (where ink cartridges are located). If no joy remove all 4 ink cartridges, start plotter and insert one at a time.

Let me know how you get on...

Pete.

Pete and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

I see you have requested remote assistance;

remote assistance will not help in this case.

Are you able to carry out the corrective action I mentioned earlier?