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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 612
Experience:  Efficient Technician with more than 30 years of Experience.
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Have installed 3 colour cartridge into epsom WF 2510 will

Resolved Question:

Have installed 3 colour cartridge into epsom WF 2510 will not accept
Submitted: 7 months ago.
Category: Electronics
Expert:  nathan_mills replied 7 months ago.

Hi. Welcome to justanswer.

Are you getting any error? Are you using genuine Epson cartridges?

Customer: replied 7 months ago.
using genuine, only difference i have change volume content up to18XL
Expert:  nathan_mills replied 7 months ago.

What exact error are you getting?

Customer: replied 7 months ago.
aks to replace cartridges
Expert:  nathan_mills replied 7 months ago.

Lift the scanner unit.

Select OK on the printer.

Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.

Expert:  nathan_mills replied 7 months ago.

Is the yellow tape removed from the cartridge?

Customer: replied 7 months ago.
Have done that 5 times
Expert:  nathan_mills replied 7 months ago.

This printer uses cartridges number 16 and 16XL

Customer: replied 7 months ago.
I dont want an unknown person going remotely in to my system#
Expert:  nathan_mills replied 7 months ago.

No problem. That is an automatic request. Just ignore it. Your printer uses 16 and 16XL cartridges. Are you using 18XL?

Customer: replied 7 months ago.
using 187XL
Customer: replied 7 months ago.
18XL
Expert:  nathan_mills replied 7 months ago.

You are using wrong cartridges and that is why you are getting the error

Customer: replied 7 months ago.
OK Just spent £44 on wrong cartridges, thank you for your help
Expert:  nathan_mills replied 7 months ago.

You need to buy cartridges number 16 and 16XL

Do let me know if you have any query. I can provide you the links to buy the cartridges if you want.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 612
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Electronics Specialists are ready to help you
Customer: replied 7 months ago.
I can source thankyou
Expert:  nathan_mills replied 7 months ago.

Here is the link. CLICK HERE TO BUY

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