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Pete
Pete, Engineer
Category: Electronics
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Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Samsung double door fridge freezer. I accidentally

Resolved Question:

I have a Samsung double door fridge freezer. I accidentally left the freezer door a little open and could then obtain no ice or cold water from it.
I removed the top unit which was iced up, thawed it out and replaced it.
I now have ice but no water at all.
Can you help, please?
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi Tony,

Some of the inner pipes may be frozen up.

The only way around this is to either thaw the entire fridge freezer for 24-48 hours, or try to locate the blockage and carefully thaw it out using a hairdryer or similar technique.

In most cases like this, I would recommend transferring the food to another fridge freezer and then turn it off and leave it to fully thaw out.

Pete.

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Customer: replied 1 year ago.

Very many thanks. After 4 days it suddenly decided to work without any help, but thank you all the same.

Tony

Expert:  Pete replied 1 year ago.

Glad to hear you got it sorted!

Have a great weekend :)
Pete.