Hi Candice. Welcome to justanswer.
Did you have a google account set up on your tab?
I can provide you Remote Assistance. Sorry won`t be able to provide call support
I can connect through the computer.
No that`s extra. If you don`t want to spend extra then don`t worry, I will try to solve the issue by this chat only. Open google.com in your browser and sign into your Google account.
Do you have a gmail account. If yes, then sign into it
Now inn google search bar, type GOOGLE PHOTOS. Open the first result and see if your photos are there or not
Then connect the tab using a usb cable to your computer. When it is detected, open it. Open the DCIM folder and check if they are present there or not
Connect the tab with a usb cable to your computer. Done? Are you using Windows computer?
Open the tab shown in your computer. You will see Internal storage. Open it. Then there will be different folders present. Open the folder name DCIM.
Can you open it and check where all the files are which are stored inside the tab
Open the tab that is being shown in your computer
Your Samsung Galaxy Tab
Is it being shown in your drive list?
Open it and tell me what do you see
Keep telling me what is being shown in your screen so that I can tell you where you have to click
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.
Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. You will see a tab on your screen saying WRITE A REVIEW. A positive review is well appreciated. Thanks