I'm sorry about the issue. What's the error or message?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you,
Thank you. Can you please confirm your email address?
When sending an email message, what happens? What's the error or message?
Besides the iPad, do you also have a windows xp, vista, or 7 or 8 or 10, or mac computer?
Are you currently able to sign in and use your email at the bt.com website?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,