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nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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My Epson printer is saying it is in error. I have spoken to

Resolved Question:

My Epson printer is saying it is in error. I have spoken to your agent today who advised me to come on to this website. I have followed all the video instructions i.e. change ink cartridges, switch it off and on again to erase it's memory of the error and also followed the two e-mails which he sent to me. I haven't got a clue as to what it all means and still my printer is in an error state. Are you able to help me ?
Submitted: 9 months ago.
Category: Electronics
Expert:  nathan_mills replied 9 months ago.

Hi Catherine. Welcome to justanswer.

Can you please specify the model number of your printer and what exact error are you getting?

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 632
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 9 months ago.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 9 months ago.

I got disconnected. Please run the downloaded file once again.

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