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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9708
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do i get my new EpsonB53F98 printer to work with my Acer

Customer Question

how do i get my new EpsonB53F98 printer to work with my Acer laptop?
Submitted: 11 months ago.
Category: Electronics
Expert:  *ElectronicsTech replied 11 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

I can connect to your computer remotely and install the printer for you.

Let me know if you like to do that please.

*ElectronicsTech and other Electronics Specialists are ready to help you
Customer: replied 11 months ago.
Sounds fine but how much will it cost me please?
Expert:  *ElectronicsTech replied 11 months ago.

okay, thank you. Are you on the Acer computer now?

Expert:  *ElectronicsTech replied 11 months ago.

Hi Adam,

I can send you the remote link now.

Are you viewing this on the Acer computer ?

Customer: replied 11 months ago.
I am oh the Acer now and will remain on until I 'hear' from you, thanks.
Expert:  *ElectronicsTech replied 11 months ago.

okay, thank you. Click on the blue link below and allow the remote session to download and run please>

http://www.justanswer.com/remotedesktop/join.aspx?Session=6521d80e-4428-4870-9e3d-7a746ab38276

Expert:  *ElectronicsTech replied 11 months ago.

were you able to get the download to open and run?

Customer: replied 11 months ago.
I think I have done what you asked, but I'm not sure what to expect as a next move. Do you want/need me to stay on line ? and can you give me any idea of how long i shall need to be sitting here getting too hot and worried? Thanks again - I don't mean to be such a wimp!.Adam K.
Expert:  *ElectronicsTech replied 11 months ago.

Did you click on the link and then after the download finished, click on the download and choose run, then allow the remote session to begin.

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