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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9846
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do i get my new EpsonB53F98 printer to work with my Acer

Customer Question

how do i get my new EpsonB53F98 printer to work with my Acer laptop?
Submitted: 1 year ago.
Category: Electronics
Expert:  *ElectronicsTech replied 1 year ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

I can connect to your computer remotely and install the printer for you.

Let me know if you like to do that please.

*ElectronicsTech and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Sounds fine but how much will it cost me please?
Expert:  *ElectronicsTech replied 1 year ago.

okay, thank you. Are you on the Acer computer now?

Expert:  *ElectronicsTech replied 1 year ago.

Hi Adam,

I can send you the remote link now.

Are you viewing this on the Acer computer ?

Customer: replied 1 year ago.
I am oh the Acer now and will remain on until I 'hear' from you, thanks.
Expert:  *ElectronicsTech replied 1 year ago.

okay, thank you. Click on the blue link below and allow the remote session to download and run please>

http://www.justanswer.com/remotedesktop/join.aspx?Session=6521d80e-4428-4870-9e3d-7a746ab38276

Expert:  *ElectronicsTech replied 1 year ago.

were you able to get the download to open and run?

Customer: replied 1 year ago.
I think I have done what you asked, but I'm not sure what to expect as a next move. Do you want/need me to stay on line ? and can you give me any idea of how long i shall need to be sitting here getting too hot and worried? Thanks again - I don't mean to be such a wimp!.Adam K.
Expert:  *ElectronicsTech replied 1 year ago.

Did you click on the link and then after the download finished, click on the download and choose run, then allow the remote session to begin.