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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have a 40inch UHD 4K TV but the picture size is only 20

Customer Question

I have a 40inch UHD 4K TV but the picture size is only 20 inch This occurred yesterday as I was trying to use the pause button
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thank you.