I'm sorry about the issue. Please open Settings app icon, then tap on option Accessibility. Then turn off the option Talk Back. (You may need to select option Vision first, then turn off Talkback there.) That should fix it. If needed, check other options there.
- If needed, press and hold the Power on / off button on the phone, then select the Restart option and confirm, then check. (If needed, press and hold the power on / off button on the phone for about 20 seconds, then turn it back on and check.)
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- If needed, to select an option, tap on it once, then tap on it twice; to scroll, you may need to use two fingers. If needed, please click on the website below for video instructions with some Samsung phone models:
If needed, open Phone icon, then go to Menu there (then Settings), then option Call (or Call settings). Then uncheck option Auto screen off during calls (or option Turn off screen during calls, etc.), and check. (uncheck option proximity sensor)
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Thank you for replying back. I'm sorry. When did this issue first occur?
So when you make a call, the lock screen appears. How about when receiving a call?
Do you see the Talkback option and/or option Vision, etc. in Settings -> Accessibility?
- Check all the options / settings in Phone / Call.
- Go to Phone / Call settings, turn on option Pressing the Power key for Answering and ending calls. (Or go to Settings -> Accessories -> Answering and ending calls -> Pressing the Power key.)
Thank you. Can you you please open Settings app icon, then open option Lock screen and check there? Please let me know. Thank you,
Hi Stuart, I am Nathan.
You cant remove that double tap lock while calling because your phone doesn't have proximity sensor to avoid accidental touch to the screen while calling.
Yes sure. There are so many Samsung phones available right now in the market. All the galaxy s7,s6,s5 does not have double tap lock.
Any phone which has Proximity Sensor will not have double tap lock feature while calling. There are other Samsung phones like A5,A3, J5 also which do not have double tap lock.