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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 38668
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I would like to know how to scan on the Epson Eco Tank ET

Resolved Question:

I would like to know how to scan on the Epson Eco Tank ET 4500 printer, please. I'd be most grateful for any easy, step by step guide.
Many Thanks
Ron Povey
Submitted: 1 year ago.
Category: Electronics
Expert:  Viet - Technician replied 1 year ago.

Hi,

I'm sorry about the issue. Is printing currently working fine?

Do you see the EPSON Scan program on your computer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Viet - Technician and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
I'm delighted with the printer. I can't see the Epson Scan program on my laptop. I have Windows 10 on my Asus K55A series laptop. By all means - a remote support session would be ideal. especially if you are able to install the Epson scan program icon directly on to my desktop.Ron.
Expert:  Viet - Technician replied 1 year ago.

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=4f57dec8-be45-4412-8575-63950fd8d998
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Technician replied 1 year ago.

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.