How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 1351
Experience:  I have provided on site support for a range of devices from media to telecoms.
75967336
Type Your Electronics Question Here...
JamesI is online now

I have a Denon RCD-M39DAB. During a party the other night, a

Resolved Question:

Hi,
I have a Denon RCD-M39DAB.
During a party the other night, a book was placed on top of the unit, covering the vents. It overheated and cut-out. There was a slight burning smell. It was very hot to the touch.
I unplugged it immediately and left it to cool down. Next morning I plugged it back in. The LED above the on/off switch flashes red and it still doesn't work.
Can this be fixed or will I have to replace it?
Submitted: 11 months ago.
Category: Electronics
Expert:  JamesI replied 11 months ago.

This would suggest a main board fault, this can be fixed but would require it to be taken to a repair centre, if you provide me with your post code I can suggest a suitable repair centre.

Regards

James

Customer: replied 11 months ago.
Thanks James.
Postcode is CM23 3NE (Bishops Stortford).
Expert:  JamesI replied 11 months ago.

Sorry for the delay in getting back to you, talking to a colleague he suggested you take it into Audio File Objective (01279 724024) who are five miles from you, however I havent been able to get hold of them to give me a estimate for repair.

Alternatively the nearest approved service centre (01895 422244) is 60 miles from you, and they charge £35 plus parts which I would think would be around £45.

If you need anything clarified please let me know.

James

JamesI and 2 other Electronics Specialists are ready to help you