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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 38668
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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Have Samsung s6 mini phone. Unable to get screen to come on

Resolved Question:

Have Samsung s6 mini phone. Unable to get screen to come on but blue activity light is flashing
Submitted: 1 year ago.
Category: Electronics
Expert:  Viet - Technician replied 1 year ago.


I'm sorry about the issue. Please press and hold the Power button for about 20 seconds, then release, then press the Power button for a couple of seconds to turn it back on and check. If needed, make sure your phone is charged.

- If that does not work, please press and hold at the same time the two buttons Volume Down and Power for about 12 to 20 seconds, then release and check. Reference:

- If it still does not work, please follow the instructions at the website below on how to remove the battery from the phone for a few minutes, then reinstall it and check; it can be complicated, so have someone else do it as needed:

; video instructions:

- More information if needed:

- If all fails, it is a hardware issue; please check with your wireless carrier / provider for warranty support.

Please reply at the box below to continue. Thank you,

Viet - Technician and other Electronics Specialists are ready to help you
Expert:  Viet - Technician replied 1 year ago.

Thank you. Do you also have a windows xp, vista, or 7 or 8 or 10, or ma computer?

If you still need help with this issue, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,