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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
How is the printer connecting to the computer? Over Wifi? Or via USB?
And are you on a windows or mac computer, and which version?
ok no problem Marijke
If you need anything else please let me know