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Category: Electronics
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My Samsung Galaxy A3 has stopped working .I was playing

Resolved Question:

My Samsung Galaxy A3 has stopped working .I was playing Candy Crush and it stopped near the end.Cannot switch off and phone is very hot
Submitted: 10 months ago.
Category: Electronics
Expert:  nathan_mills replied 10 months ago.

Hi Sylvia. Welcome to justanswer.

Press the volume down and power button simultaneously for about 20 seconds till it turns off

Customer: replied 10 months ago.
Where is the power button?
Expert:  nathan_mills replied 10 months ago.

On the side of your phone. From where you turn the printer on/off

Customer: replied 10 months ago.
Thanks it just says Android is upgrading
Expert:  nathan_mills replied 10 months ago.

Wait for it to finish.

Expert:  nathan_mills replied 10 months ago.

Is it progressing?

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