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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 646
Experience:  Efficient Technician with more than 30 years of Experience.
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Canon ip4300 has new inks in,goes thru the motion of

Resolved Question:

canon ip4300 has new inks in,goes thru the motion of printing, does not even feed the paper thru
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

Turn off the printer. Cancel any print job if present in the print queue. Then turn on your printer and check if it prints now or not.

If it is still not printing then remove the cartridges and then again install them and then check

Customer: replied 1 year ago.
the machine is going thru the motion but the paper is going thru
Expert:  nathan_mills replied 1 year ago.

Are you getting any error on the printer/computer?

nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 1 year ago.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Customer: replied 1 year ago.
an error sign came u
Expert:  nathan_mills replied 1 year ago.

Click the blue text and then go to your downloads. open the file named Elsinore.screenconnect

Expert:  nathan_mills replied 1 year ago.

Are you using Windows?

Customer: replied 1 year ago.
Expert:  nathan_mills replied 1 year ago.

Click this blue text CLICK HERE

Then press ctrl j simultaneously. A list will get opened. Then click the first file on the list and press yes.

Customer: replied 1 year ago.
sorry i am not too hot when it comes to computers ,wife usually does it
Expert:  nathan_mills replied 1 year ago.

Just press Ctrl j (simultaneously) from your keyboard. Just open the first file from the list that gets opened up

Expert:  nathan_mills replied 1 year ago.

Is the first item on the list named Elsinore.screenconnect?

Expert:  nathan_mills replied 1 year ago.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=60a37f80-7976-47ba-9e21-0e3c3ba7d810

or just click this above link and then a page will get opened. Press I Agree on that page. A file will get downloaded. You need to open that file. You will find that file in the DOWNLOADS folder of your computer. Take your wife's help if you can