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Hi there and welcome
What is the make and model of the monitor?
What is it connected to?
And do you see anything on the screen at all? A No Signal message?
ok, disconnect the monitor and tell me if it comes up with the message no signal or similar please Earl.
ok, so your looking for Analogue output to HDMi, you need this adapter right?
Sorry Earl but this is not too clear
The monitor has VGA and HDMI
You say it gives no picture.
I asked you to disconnect but your now referring to analogue and the statement was not too clear...
Can you please clarify in a bit of detail the issue? Or I can call you if it is easier?
Tell me if it then displays
You have 4 monitors connected to the one computer?
But the monitor only uses one of these Earl, either VGA or HDMI it does not use both at the same time
yes Earl, so as I requested, only connect the hdmi
ok, You need to only connect the monitor via the HDMI port, not the VGA and HDMI
Then click detect please
Then check if it shows