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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My monitor 3 weeks old hdmi gives no picture

Customer Question

my monitor 3 weeks old hdmi gives no picture
Submitted: 3 months ago.
Category: Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome

What is the make and model of the monitor?

What is it connected to?

And do you see anything on the screen at all? A No Signal message?

Customer: replied 3 months ago.
samsung s24d300h
hp computer
hdmi connection and function key flashed and goes
Expert:  Richard replied 3 months ago.

ok, disconnect the monitor and tell me if it comes up with the message no signal or similar please Earl.

Customer: replied 3 months ago.
it is a anologue connection and switched to vga connection which i get a picture, which is ok for mt this pc but 2nd pc has only hdmi
Expert:  Richard replied 3 months ago.

ok, so your looking for Analogue output to HDMi, you need this adapter right?

Customer: replied 3 months ago.
no, hdmi for hdmi connection. anologue for vga connection
Customer: replied 3 months ago.
i got both connection setup hdmi and vga
Expert:  Richard replied 3 months ago.

Sorry Earl but this is not too clear

The monitor has VGA and HDMI

You say it gives no picture.

I asked you to disconnect but your now referring to analogue and the statement was not too clear...

Can you please clarify in a bit of detail the issue? Or I can call you if it is easier?

Customer: replied 3 months ago.
the monitor has two connectivity
but the hdmi fails to give picture
Expert:  Richard replied 3 months ago.

ok thanks.

  1. Connect the HDMI cable to both the PC and the output device, for example, a television or home entertainment set.
  2. On the PC, right-click the desktop and select Screen Resolution.
  3. In case two displays are not listed, click Detect to start re-detection of the screens. One is greyed out. Click this screen.

Tell me if it then displays

Customer: replied 3 months ago.
i got 1,2 and 3 and then one 4th reads disply not detected
Expert:  Richard replied 3 months ago.

You have 4 monitors connected to the one computer?

How exactly?

Customer: replied 3 months ago.
one monitor with tow connection, hdmi and vga
Expert:  Richard replied 3 months ago.

But the monitor only uses one of these Earl, either VGA or HDMI it does not use both at the same time

Customer: replied 3 months ago.
connecting the hdmi then you get hdmi, in this case no picture
Expert:  Richard replied 3 months ago.

yes Earl, so as I requested, only connect the hdmi

  1. Connect the HDMI cable to both the PC and the output device, for example, a television or home entertainment set.
  2. On the PC, right-click the desktop and select Screen Resolution.
  3. In case two displays are not listed, click Detect to start re-detection of the screens. One is greyed out. Click this screen.
Customer: replied 3 months ago.
i don't know what you are saying but i got to settings and then display and clicked detect
Expert:  Richard replied 3 months ago.

ok, You need to only connect the monitor via the HDMI port, not the VGA and HDMI

Then click detect please

Then check if it shows

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    Eng. Andres

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    Electronic Eng. Electronics Specialist. Circuit designer
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