Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
as a first step, please do not pay\signup for any subscription from the scammer
if you however have already done that then please call your bank at the earliest to report the same
further there is a high possibility that your computer might have been infected with adwares and spywares which are malicious programs that not only corrupt your pc but may also affect your personal data
i can assist you in checking the pc for possible malicious activity and getting rid of it
let me know what time you can be online so that i may assist you with checking the pc