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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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My firestick stop working want come back on my cord is ok

Resolved Question:

My firestick stop working want come back on my cord is ok what else coudit be
Submitted: 10 months ago.
Category: Electronics
Expert:  Richard replied 10 months ago.

Hi there and welcome

Just to confirm, you moved the stick to a different TV and also on this other TV it would not work?

Please let me know.

Customer: replied 10 months ago.
I move it to and other TV and it still want come on. I get nothing from it.
Expert:  Richard replied 10 months ago.

Thanks

It is the internal board on the stick that has faulted. It can be the TV port but this rules it out

I am really sorry about this and you are going to have to return the stick to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

Richard and other Electronics Specialists are ready to help you
Customer: replied 10 months ago.
Thank you
Expert:  Richard replied 10 months ago.

Your welcome

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