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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36866
Experience:  Electronics Engineer
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I have a problem with my Samsung smart TV model

Customer Question

I have a problem with my Samsung smart TV model numberue55se8000u the problem being the TV has turned out to be very smart and is now turning itself on and off the picture comes on then the picture turns into coloured vertical lines then the picture comes back on for a few seconds then reverts to the vertical lines can you help please
Submitted: 11 months ago.
Category: Electronics
Expert:  Richard replied 11 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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