Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
please let me know how old is the printer and how frequently is it used - often or rarely
Ink pads basically absorb excess ink.Ink gets settled in the pads during the initial setup for printing as well as for cleaning and printing border-less snaps. For most of the low volume printer users, Windows will not display the error message. If printer usage is high and has been used for many years, the Epson Error Message is displayed. In case the pads gets full, there is a risk of ink spillage within the printer causing further damage and would need to be replaced
in such a case there are various 3rd party ink pad reset utilities available but they would just bypass the error for few days but would not stop the risk of ink spillage
it would be best to get the ink pads replaced
you may the ink pad kit from any local printer repair store or may directly get it serviced through epson to get it done
you can call at 01952 607 111. available from Monday to Friday from 9am to 5.30pm to get the service scheduled from authorised epson service center
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