Hello, I'm Shahid.Sorry to hear that you're having trouble with this but I'll do my best to help.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thank you.
OK, can you please get me the model number off of Samsung TV?
Is it WiFi adapter/ Dongle plugged into TV to get wifi signals?OR can you get me the model number off of that smart hub wireless Samsung adapter?
ah OK, got it. This TV isn't 'Smart TV' that is why you wont see smart hub option nor the builtin applications like Netflix etc would be available in TV. This TV connects to other devices such as laptop or smart phone through DLNA function where you run AllShare software in other video source to share/ watch the video or audio files with this TV.
You would need to connect Streaming Video device like Chrometsick or Roku box or Apple TV box to this TV as an alternate to get several different applications that runs through internet for video streaming to watch on this TV like you get them on a smart-TV.
I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page. Thank you.
You're welcome. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page. Thank you.