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Hi Stephen. Welcome to justanswer.
Which model of Motorola phone are you using?
Have you tried Factory resetting it?
Do you have any google/gmail account set up on your phone?
If you have account setup on your phone then you can get the data back by again putting your accounts after factory resetting the phone. Can you tell me what kind of data is there on your phone?
What happened Stephen?
Try booting the phone in safe mode first
Let me know if you would like to continue else rate the chat positively to end the session