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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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Panasonic model TX-23LXD60 - power light is red but no

Resolved Question:

Panasonic model TX-23LXD60 - power light is red but no response when trying to get the tele on. Can you advise or help?
Submitted: 10 months ago.
Category: Electronics
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me please, the red light will be flashing in a number of burst (a sequence)

Tell me how many times it is flashing in that sequence please.

Customer: replied 10 months ago.
Push any button - 3 flashes then pause then one
Expert:  Richard replied 10 months ago.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 10 months ago.
did as you requested.no change in response
Customer: replied 10 months ago.
Are you still there?
Expert:  Richard replied 10 months ago.

yes I am,

The issue then is the P+ 3.3v SOS board

This is what the 3 red blinks refers to and why it is not responding or coming on.

I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

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