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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 640
Experience:  Efficient Technician with more than 30 years of Experience.
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Since upgrading to Windows 10 I cannot read PDF files

Resolved Question:

Since upgrading to Windows 10 I cannot read PDF files
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Allan. Welcome to justanswer.

What software are you using to open pdf files on your computer?

Expert:  nathan_mills replied 1 year ago.

Are you using Adobe Acrobat?

nathan_mills and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
No I am using micro office
Expert:  nathan_mills replied 1 year ago.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 1 year ago.

Click the blue text and open the Downloads folder. You will see a file named Elsinore.screenconnect. You need to open that file so that I can connect to you system and solve the issue. Let me know if you face any difficulty.

Customer: replied 1 year ago.
No file has arrived
Expert:  nathan_mills replied 1 year ago.

Once you click the blue text that says click here, just press Ctrl j simultaneously from your keyboard. A list of files will be shown on your screen. Open the first file named Elsinore.screenconnect

Expert:  nathan_mills replied 1 year ago.

You are accessing justanswer on your computer, right?

Expert:  nathan_mills replied 1 year ago.

If you are still unable to download the file, then click this link below and press I Agree. Now just open the downloaded file.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=ee3771a0-4a21-4b37-9015-07b07fd33bc8