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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 634
Experience:  Efficient Technician with more than 30 years of Experience.
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Can't remember my i cloud ID or my password

Resolved Question:

can't remember my i cloud ID or my password
Submitted: 10 months ago.
Category: Electronics
Expert:  nathan_mills replied 10 months ago.

Hi George. Welcome to justanswer.

Have you tried resetting your password?

Customer: replied 10 months ago.
not sure if it is correct though
Expert:  nathan_mills replied 10 months ago.

Do you remember your Apple Id correctly?

nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 10 months ago.

Choose Apple menu > System Preferences, then click Security and Privacy and at the bottom choose Anywhere

Expert:  nathan_mills replied 10 months ago.

Done?

Customer: replied 10 months ago.
No my computer knowledge is minimal
Expert:  nathan_mills replied 10 months ago.

You will see the apple logo at the top left of your screen. Click it. Then choose System Preferences

Customer: replied 10 months ago.
i have a chromebook computer which does not show the apple logo
Expert:  nathan_mills replied 10 months ago.

So you are saying you forgot your Google Cloud password?

Customer: replied 10 months ago.
Expert:  nathan_mills replied 10 months ago.

You said Cloud and that is generally used for Apple systems. Sorry for that.

Now go to Chrome store and search for Remote desktop. Click ADD T CHROME. When it turns green, open it.

Expert:  nathan_mills replied 10 months ago.

You will then see a green option saying Launch App. Click it. Then click Share and you will get a 12 digit code. Give me that 12 digit code

Expert:  nathan_mills replied 10 months ago.

CLICK HERE if you are having difficulties. Just click the blue button ADD TO CHROME

Expert:  nathan_mills replied 10 months ago.

What happened George?

Expert:  nathan_mills replied 10 months ago.

What is your gmail id?

Customer: replied 10 months ago.
having slight difficulty still searching for desktop
Expert:  nathan_mills replied 10 months ago.

Under General tab, you will find Anywhere as shown in this image

Expert:  nathan_mills replied 10 months ago.

George, tell me what is your gmail id?

Expert:  nathan_mills replied 10 months ago.

What is your email with google that ends at @gmail.com