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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 615
Experience:  Efficient Technician with more than 30 years of Experience.
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Can't remember my i cloud ID or my password

Resolved Question:

can't remember my i cloud ID or my password
Submitted: 6 months ago.
Category: Electronics
Expert:  nathan_mills replied 6 months ago.

Hi George. Welcome to justanswer.

Have you tried resetting your password?

Customer: replied 6 months ago.
not sure if it is correct though
Expert:  nathan_mills replied 6 months ago.

Do you remember your Apple Id correctly?

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 615
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and 2 other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 6 months ago.

Choose Apple menu > System Preferences, then click Security and Privacy and at the bottom choose Anywhere

Expert:  nathan_mills replied 6 months ago.

Done?

Customer: replied 6 months ago.
No my computer knowledge is minimal
Expert:  nathan_mills replied 6 months ago.

You will see the apple logo at the top left of your screen. Click it. Then choose System Preferences

Customer: replied 6 months ago.
i have a chromebook computer which does not show the apple logo
Expert:  nathan_mills replied 6 months ago.

So you are saying you forgot your Google Cloud password?

Customer: replied 6 months ago.
Expert:  nathan_mills replied 6 months ago.

You said Cloud and that is generally used for Apple systems. Sorry for that.

Now go to Chrome store and search for Remote desktop. Click ADD T CHROME. When it turns green, open it.

Expert:  nathan_mills replied 6 months ago.

You will then see a green option saying Launch App. Click it. Then click Share and you will get a 12 digit code. Give me that 12 digit code

Expert:  nathan_mills replied 6 months ago.

CLICK HERE if you are having difficulties. Just click the blue button ADD TO CHROME

Expert:  nathan_mills replied 6 months ago.

What happened George?

Expert:  nathan_mills replied 6 months ago.

What is your gmail id?

Customer: replied 6 months ago.
having slight difficulty still searching for desktop
Expert:  nathan_mills replied 6 months ago.

Under General tab, you will find Anywhere as shown in this image

Expert:  nathan_mills replied 6 months ago.

George, tell me what is your gmail id?

Expert:  nathan_mills replied 6 months ago.

What is your email with google that ends at @gmail.com

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