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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Nathan The problem still existsI cannot print emails and I

Customer Question

Hi Nathan The problem still existsI cannot print emails and I cannot download .Regards ***** *****
Submitted: 12 months ago.
Category: Electronics
Expert:  nathan_mills replied 12 months ago.

Hi Walter.

Delete all other Elsinore files present in your downloads and I will send you a new one so that I can connect again to you

Expert:  nathan_mills replied 12 months ago.

Once you click this link below on your computer
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 12 months ago.

Is it printing in any specific color?

Customer: replied 12 months ago.
Hi Nathan I don't know where the download sectionis and I have not tried to print in colour. I keepgetting a sign on the printer about loading paper in the rear tray
Expert:  nathan_mills replied 12 months ago.

Just click the blue text and press ctrl j keys from your laptop simultaneously. A list will get opened. Just open the first file from that list

Expert:  nathan_mills replied 12 months ago.

You have not started the session yet.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=50b18c1c-b780-484b-922b-6581a683153b

Click this link and then I Agree. You will see a file getting downloaded at the bottom. open it.