How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 634
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Electronics Question Here...
nathan_mills is online now

The subtitles on my Samsung TV suddenly vanished. How do I

Resolved Question:

The subtitles on my Samsung TV suddenly vanished.
How do I get them back.
Submitted: 9 months ago.
Category: Electronics
Expert:  nathan_mills replied 9 months ago.

Hi Ronnie. Welcome to justanswer.

1. Press the MENU button on your remote control.

2. Use the navigation buttons to highlight System.

3. Highlight Accessibility.

4. Press the right navigation button again to access the Accessibility options, highlight Subtitle and then press the ENTER button.

5. Press the ENTER button again, highlight On and then press the ENTER button once again.

Try this and let me know the results

nathan_mills and other Electronics Specialists are ready to help you
Expert:  nathan_mills replied 9 months ago.

Did you follow the above steps?

Customer: replied 9 months ago.
I have tried the advice given but still cannot find the system button.
Expert:  nathan_mills replied 9 months ago.

Ronnie can you provide the model details of your TV?