Hi there Lisa and welcome
It will depend on if the phone is locked or not, if it can then be accessed.
How did you try to access the info on the phone? Or you have not tried yet?
ok, we see if the data is also locked.
Connect it to your computer via the data cable.
Does windows then detect the phone?
I will be here till 7pm, then we can continue tomorrow, either is ok
Once connected though, if windows detects it, click on it and you can see if you can then access the files
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service for now by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
There is no other option sorry, the only way is to get the screen repaired so that you can unlock it.
It is the whole reason for the lock, to protect the data on the phone.