Hi there and welcome
On the Laptop, go to hotmail.com
Then click on the picture of the person in the top right then click on Sign out.
Once done, enter in your hotmail address and password, sign in and tell me if you now see your emails please.
Your most welcome
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit
Please remember the rating by clicking one of the stars at the top then submit