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JamesI
JamesI, Technician
Category: Electronics
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Experience:  I have provided on site support for a range of devices from media to telecoms.
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I have a Samsung TV Model Code UE32H6400AKXXU Version 04, I

Resolved Question:

Hi I have a Samsung TV Model Code UE32H6400AKXXU Version 04, I have tried to register the TV on your Samsung site but the only codes on there begin with the code No beginning with UN, the site will also not recognise my post code which is SE50NL can you please help me set this problem right john.
Submitted: 7 months ago.
Category: Electronics
Expert:  JamesI replied 7 months ago.

Good morning my name is ***** ***** I will assist with your query today.

Can you please advise which website you are using to register your TV with Samsung.

Many thanks

James

Customer: replied 7 months ago.
Hi I don't know how to register or which web sites do this I am disabled and don't know how to can you advise john
Expert:  JamesI replied 7 months ago.

Hi John,

Not a problem, apologies I miss understood your question (I thought you had previously tried to register your TV online).

Please give me a few minutes and I will give you instructions for doing so.

Regards

James

JamesI, Technician
Category: Electronics
Satisfied Customers: 1219
Experience: I have provided on site support for a range of devices from media to telecoms.
JamesI and 2 other Electronics Specialists are ready to help you
Expert:  JamesI replied 7 months ago.

Hi John,

Further to our call your TV is now registered with Samsung against your e-mail address, you should receive an e-mail confirming this in the next hour or two.

With regard to you not getting any channels on your TV, this is because you need to first plug the antenna cable into the TV, then run auto tune, which is performed by:

Pressing menu on the remote

Selecting broadcasting

Select auto tune

Selecting Digital TV

Selecting Scan

Regards

James

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