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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Please can you advise as to the process of transfering and

Customer Question

Hi sir
Please can you advise as to the process of transfering and installing played YouTube Videos, Email, Files and Telephone Contacts between Android tablet phone and pc using a USB cable.
Android Phone:Samsung Galaxy 10.5 s/Kitkat version 4.4.2/model SM-T805/LINUX OS
PC: Windows 8 32 Bit OS/Packard Bell/Intel Pentium/Model imedia-d3318
Thank you
Submitted: 2 months ago.
Category: Electronics
Expert:  nathan_mills replied 2 months ago.

Hi. Welcome to justanswer.

Have you downloaded the Kies software?

Customer: replied 2 months ago.
I have not downloaded the Kies Software.
Expert:  nathan_mills replied 2 months ago.

Connect your phone via usb cable and open Kies

Customer: replied 2 months ago.
What is Kies Software?
Expert:  nathan_mills replied 2 months ago.

You need to download Kies software into your computer. I will give you the link

Customer: replied 2 months ago.
Please may I have the Kies Software Link
Expert:  nathan_mills replied 2 months ago.

Click the blue text and check downloads. Open the Kies file and install it

Customer: replied 2 months ago.
I have clicked the download button that resulted in another download button am I required to click that download button
Expert:  nathan_mills replied 2 months ago.

Can you accept this offer so that I can set everything for you

Customer: replied 2 months ago.
Dear sir 2 Kies Software files have been downloaded on to my tablet phone but refuse to open. Please advise
Expert:  nathan_mills replied 2 months ago.

You have to download it on your computer

Open justanswer on your computer and then download the file on your pc

Customer: replied 2 months ago.
Dear sir
So far, I have understood that justanswer is required to be opened up on the pc followed by downloading Kies Software.Please may I request confirmation and explanations as to the steps involved to process transference and installation of data between Android Phone and pc as requested initially.
***@******.***Thank you
Expert:  nathan_mills replied 2 months ago.

Yes you are right. Once the software is installed then reply so that I can guide you further.

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    Eng. Andres

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