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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Just trying to connect a Epsom printer to my laptop and

Customer Question

hi just trying to connect a Epsom printer to my laptop and cannot seem to get it done. would appreciate a bit of help as I am not too well able to manage it myself.
Submitted: 1 year ago.
Category: Electronics
Expert:  Viet - Technician replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Is this a new printer? Or new computer, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 1 year ago.
printer is already connected to another laptop but laptop is broken so trying to connect printer to another laptop without much success
Expert:  Viet - Technician replied 1 year ago.

Thank you. Is there any error or message when setting it up?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,