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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Just trying to connect a Epsom printer to my laptop and

Customer Question

hi just trying to connect a Epsom printer to my laptop and cannot seem to get it done. would appreciate a bit of help as I am not too well able to manage it myself.
Submitted: 10 months ago.
Category: Electronics
Expert:  Viet - Technician replied 10 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Is this a new printer? Or new computer, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 10 months ago.
printer is already connected to another laptop but laptop is broken so trying to connect printer to another laptop without much success
Expert:  Viet - Technician replied 10 months ago.

Thank you. Is there any error or message when setting it up?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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