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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 32040
Experience:  Electronics Engineer
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I have sky. But I also have three TVs running off an outside

Resolved Question:

I have sky. But I also have three TVs running off an outside arial. Today I have had no reception at all on these three TVs. Is there a problem at the moment ?
Submitted: 3 months ago.
Category: Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome

It is very possible there was an outage local to your area, do you still have the issue?

Customer: replied 3 months ago.
Expert:  Richard replied 3 months ago.

Thanks

Please remove the power to the Sky box and wait 10 minutes

Connect the power to it and tell me if you now get a signal please

Customer: replied 3 months ago.
sky isn't the problem. its the three others using an outside antennae
Expert:  Richard replied 3 months ago.

ok, then can you check the antenna please as this then would be the most likely cause.

Check the cabling that is going from the main switch to the Antenna for any damage, also the Antenna itself.

Let me know the results please.

Richard, Engineer
Category: Electronics
Satisfied Customers: 32040
Experience: Electronics Engineer
Richard and other Electronics Specialists are ready to help you
Customer: replied 3 months ago.
Thank you for your help, but as an 80 year old lady, I am unable to check the outside wiring etc. I have arranged for a technician to come to find out what the problem is. Thank you for your help tho. M Glynn
Customer: replied 3 months ago.
Unfortunately, your help wasn't very helpful, as I had already decided it had to be the outside antennae, but that wasn't your fault. I feel I have paid £20 for nothing. Again, not your fault. I would use your service again for some other matter tho. Thank you.M Glynn

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