How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 646
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Electronics Question Here...
nathan_mills is online now

When I start up my printer only the red light on the left

This answer was rated:

when I start up my printer only the red light on the left lights up and printer does not work

Hi Michael. Welcome to justanswer.

Please specify the model number of your printer.

nathan_mills and other Electronics Specialists are ready to help you

Are you on a Windows computer right now?

CLICK HERE and then press I Agree. A file will get downloaded. Just open/run that file to start the remote desktop session.

Customer: replied 1 year ago.
kodakesp3 yes

click the blue text and open the downloaded file from your downloads folder. The file's name will be Elsinore.screenconnect