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nathan_mills
nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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How do I connect headphones to my Samsung Model number

Resolved Question:

how do I connect headphones to my Samsung Model number EU40K6300AK curved screen TV KEN. BOWERS
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Kenneth. Welcome to justanswer.

Are you trying to connect wired headphones or the wireless ones?

Customer: replied 1 year ago.
both
Customer: replied 1 year ago.
I am using sd10 Bluetooth headphone and sony wired
Expert:  nathan_mills replied 1 year ago.

Do you see any Audio Out port?

Expert:  nathan_mills replied 1 year ago.

For bluetooth device, press MENU- Sound- Additional Settings- Bluetooth Audio

Customer: replied 1 year ago.
not sure which one it is it says DIGITAL AUDIO OUT but there is a flap over the socket
Expert:  nathan_mills replied 1 year ago.

Try inserting the jack in the Audio out port. Check it will not have a flap and a simple 3.5mm jack

Expert:  nathan_mills replied 1 year ago.

Check this image

Customer: replied 1 year ago.
I have thought about doing that but am a little worried in case I damage the tv,that is why I contacted your helpline
Expert:  nathan_mills replied 1 year ago.

Have you checked the attached image. Do not put in Digital Audio Out

Customer: replied 1 year ago.
not checked image, tried but no response
Expert:  nathan_mills replied 1 year ago.

Click this blue link to see the image

Customer: replied 1 year ago.
got image what does it mean?
Expert:  nathan_mills replied 1 year ago.

The Audio Out port looks like this

Customer: replied 1 year ago.
where is it located?
Expert:  nathan_mills replied 1 year ago.

Check this image. Does your TV's back panel looks like this

CLICK HERE

Customer: replied 1 year ago.
no I have connected HDMI leads to my dvd player/recorder and to my SKY box and the only sockets left are the audio out one which you say not to use and one other one ringed in yellow
Expert:  nathan_mills replied 1 year ago.

I said don't use Digital Audio Out. Use Audio Out to connect the headphones

Expert:  nathan_mills replied 1 year ago.

Did you connect the headphone in AUDIO OUT port?

Customer: replied 1 year ago.
there is NO AUDIO OUT PORT
Expert:  nathan_mills replied 1 year ago.

Can you click the picture of the back panel and show it to me?

Expert:  nathan_mills replied 1 year ago.

Check if the back panel looks like this

Customer: replied 1 year ago.
NO
Expert:  nathan_mills replied 1 year ago.

Can you click a picture and attach it here so that I can have a look at it?

Customer: replied 1 year ago.
I have connected my Bluetooth headphones to the Bluetooth facility on my TV works well Ken. Bowers
Expert:  nathan_mills replied 1 year ago.

That's good. For wired headphones you need to locate the headphones port on the back of your TV. If it is not present then you cannot connect the headphones to any other socket. The headphone port will either have a symbol of headphones or it would have Audio out written beside it.

Customer: replied 1 year ago.
my Bluetooth headphones work well so I will not risk using the wired ones maNY THANKS kEN. bOWERS
Expert:  nathan_mills replied 1 year ago.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services.

Thanks

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