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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I am 75 years old with severe arthritis. I have twi laptops

Customer Question

I am 75 years old with severe arthritis. I have twi laptops and both were grpgraded to Windows. But then my Dell 7.1 crashed and I have been trying to rebuild from scratch. Microsoft won't even offer up the first update so that I can start the update. Is this the way you treat an old man who knows nothing about computers?lease offer me some help.
Submitted: 1 year ago.
Category: Electronics
Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 1 year ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 1 year ago.

What was the original operating system shipped with on the computer which you are trying to rebuild.