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My name is***** am sorry to hear that you are having this issue.
Follow these steps please.
1. Press the MENU button on your remote.2. Use the navigational pad to select Network, and then click to enter the sub menu.3. Use the navigation pad to select Network Settings.4. Select the wireless network connection method, and the TV will automatically begin to search for wireless networks that are in range.
NOTE: If your SSID is not broadcast you can manually add your networks SSID by selecting Add Network.5. Select your wireless networks SSID from the list, and then click to connect.NOTE:If your network is password ***** you will need to enter your wireless networks password, when finished select Done and click to continue.6. The TV will attempt to connect to your network.• If successful OK will be highlighted, click to exit to the network menu.
did that work for you?
okay, does the wifi network name appear in the list of available networks on the Samsung?
the network settings may be glitched on the tv.
What year model is the Samsung?