Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- Have you tried to unplug TV and Sky box power cords from wall outlet for 10 minutes to reset, replug back in, let Sky box reboot that may take several minutes and check?If not yet, please try it now and reply back with the result.
Thank for the info. I'm there is other way around except to reset TV to default/ factory settings for HDMI inputs, if it doesn't work then it is definitely HDMI processor internal failure and you would need to replace main board of TV to resolve the problem. I am really sorry about this and you are going to have to return the TV to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
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