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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
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I have very little information. I had a live screen and I

Customer Question

I have very little information. I had a live screen and I had to log in with a click
and put my info into the screen. Then my screen became live and I could enter
whatever I required. I made a mistake and the screen became inoperative .
I was 'told' that I could get help from Microsoft at 'Account.Live.Com.'
My position is very dificult because I've been left with little info to give you because
the problem came about because I forgot the password ***** I cannot use my PC for
anything as I have lost the password ***** my PC is as good as dead!!! If it will be
of any use my phone no., is 01384 567747. - Sincerely, ***** ***** Cornock.
Submitted: 10 months ago.
Category: Electronics
Expert:  JamesI replied 10 months ago.

Hi Roy,

I assume your having issues logging into Windows 8 or windows 10.

From another machine are you able to login to http://account.live.com/ using your e-mail address and password?