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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 743
Experience:  I have provided on site support for a range of devices from media to telecoms.
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I have a panasonic tv th 42pz85b model it as a black line on

Customer Question

i have a panasonic tv th 42pz85b model it as a black line on left of the screen can it be repaired super picture if it can can you recommend some one in the wigan or st helens area
Submitted: 28 days ago.
Category: Electronics
Expert:  JamesI replied 28 days ago.

Hi William,

My name is ***** ***** will assist with your query today

Customer: replied 27 days ago.
no thanks you have not anwserd my questions yet
Expert:  JamesI replied 27 days ago.

I apologies William, it appears my last response didnt get through to you.

The issue you are seeing is most likely due to a hardware issue on the AV control board.

Wigan is a significant area, can you please provide me with your postcode so I can nominate a suitable local TV repair centre for you.

Customer: replied 27 days ago.
wn4 0sn
Expert:  JamesI replied 27 days ago.

I have had a chat with our local engineers, they said they feel its 60:40 in favour of it being the plasma screen rather than the control board, and as such with your model you cant get to the screen as they are vacuum sealed, and due to the age of the unit think it would be uneconomical to repair.

As such the advice from the engineers, is to put the money to a new TV.

If you would like me to recommend a suitable replacement please let me know.

James

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