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- Could you please get me the model number written on TV/DVD unit?
No way to connect TV remotely, please ignore that pop up sent by website.
How did you test the TV remote, can you elaborate it?
Nice, it is correct way to test the remote.
Can you operate TV through control buttons located on left side panel?Press volume button to change sound level etc?
OK, press volume up/down both keys to get Menu screen, try it.
Nice, it seems Remote Sensor in TV has failed that is why TV is unable to receive remote control signals, you would need to replace IR Sensor board in TV to resolve the issue, this board is installed on lower right front and need to remove back cover of TV to access to that board then get the part number off of board to search/ google it to get price info to order it if you have plan to do it yourself.
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Do you need any further assistance with this question?Thanks.