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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I'm having problems with my Kodak ESP 5200. It says I have a

Customer Question

I'm having problems with my Kodak ESP 5200. It says I have a paper jam and I followed the instructions and checked the rear-access clean out area but there was no paper jam
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: More details like what, sorry I'm probably being thick!!
Submitted: 8 months ago.
Category: Electronics
Customer: replied 8 months ago.
There is a code on the error message. Code 3524
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please